Terms and conditions for Al Jraiwy installment

Customer Eligibility

• The customer must be 21 years of age or older.
• Submit a valid Civil ID.

Installments

• The bill is divided into 4 equal installments.
• The first installment is paid upon signing the contract.
• This payment is deducted from the total bill.

Included Products

• The installment program includes all products available on the website.
• The order cannot be replaced or modified after receiving it.

Maximum Installment Limit

• The maximum balance limit for each customer is 500 KD.
• Each successful payment restores the same amount to the available balance.
• The company reserves the right to reject future installment requests after reviewing payment history.

Profits

• No profits, interest, or additional charges are applied to the installment system.

Delivery

• The order is delivered after payment of the first installment and signing the contract.

Payment Methods

• Payments are made through the company's electronic payment link.
• Installments must be paid monthly on the specified due date.

Delay in Payment

• No late payment penalties are charged.
• Delayed cases may be referred to legal affairs.
• If one installment is not paid on time, all remaining installments become immediately due.

Cancellation & Refund

• No paid amounts can be refunded after delivery.
• Defective products may be repaired or replaced according to the warranty policy.

Warranty

• All products include the company's warranty policy.
• Repairs outside the warranty are the customer's responsibility.

Additional Obligations

• Keep the installment contract and receipts as proof of payment.
• The Try & Decide offer is not valid with installments.
• Offers, discounts and coupons apply only to cash purchases.

Company's Commitment to Protecting Personal Data

Data Collection

• Customer data such as name, address, ID, phone number and salary statement is collected only to prepare and execute the installment contract.
• All data is handled according to local data protection laws.

Data Use

• Reviewing customer eligibility.
• Preparing installment contracts.
• Following up installment payments.
• Sending payment reminders and notifications.
• No marketing use without customer consent.

Customer Rights

• Customers may request correction or modification of their personal information whenever necessary.